MultiChoice announced that updated software for the 990 single view decoder is now available for download.

This new software resolves an issue reported by some customers where the decoder responded to the remote controls of other devices.


How will I know if my decoder has the latest software?
• From any video channel, press MENU to go to the Decoder Menu.
• Select Information Central
• Check the “L number” on line 2.
• L19 is the software for the 990 decoder (@ 17 September 2009)


How do I download the software?
• From any video channel, press MENU to go to the Decoder Menu
• Select Advanced Options
• Select DSD Upgrade and follow the on-screen instructions. Please do not interrupt the download and wait for normal video & audio to resume. The download should take approximately 30 minutes.


Will my decoder automatically upgrade to the new software?
Although we will “push” the software to your decoder later this month, we cannot guarantee that your decoder will receive it. As a precaution, we recommend that all customers check that their decoders have received the latest software.


What is the impact of the software download?
Video & audio will be unavailable for approximately 30 minutes while the software is downloaded. Please do not interrupt the download and wait for normal video & audio to resume. The downloading of new software does not impact previous settings stored on the decoder (including PG PIN code or reminders).